Simply go to Windows Update section in the Settings app and check for updates to automatically download the missing updates.ĩ. After removing the updates you need to temporarily suspend BitLocker protection in Control Panel.Ĩ. Locate the problematic update and double-click it to uninstall it.ħ. Press the Windows logo key and the I key to open the Settings app.ĥ.
However some certain updates can cause this problem, and in order to fix this problem you should uninstall the problematic update and reinstall it.ġ. Keeping your system up to date is surely a winning strategy. Fix 7: Uninstall and reinstall the problematic update After seeing Command Prompt window, type "bcdedit /set bootmenupolicy legacy" and then press Enter.
Right click on cmd.exe and choose "Run as Administrator" to run the command prompt.ģ. Type "cmd" in the search bar of Windows Taskbar.Ģ. So switching back to legacy boot can solve this problem.ġ.
Windows 10 uses a new graphical boot menu, and sometimes the boot menu can cause BitLocker password prompt screen. Your computer will be started to UEFI, find the Secure Boot setting and set it to Disabled. On the Advanced options screen, select UEFI Firmware Settings, and then select Restart.Ħ. If updating your BIOS has failed to solve BitLocker password screen problem, we suggest you to disable your Secure Boot feature in your BIOS options.ĥ.
To update your BIOS to the latest version, be sure to check your motherboard manual for step-by-step instructions. If you're experiencing Bitlocker password prompt screen problem, the problem might be your BIOS. Select Exit and then Restart to reboot the device. Click Change Configuration under Secure Boot.Ĩ. Your computer will be started to UEFI, select the Security section.Ħ. On the Advanced options screen, select UEFI Firmware Settings and then select Restart.ĥ. On the Troubleshoot screen, select Advanced options.Ĥ. On the next screen, select Troubleshoot.ģ. On the BitLocker recovery screen asking for recovery key, press Esc for more BitLocker recovery options and then select Skip this drive.Ģ. Once the last command is run, you can safely exit the command prompt and continue to boot into your operating system. Type the command: manage-bde -protectors -disable C: to remove the protectors from the boot drive. If manage-bde failed to unlock this BitLocker volume with the correct recovery password, download iBoysoft Data Recovery WinPE edition and create iBoysoft Data Recovery WinPE boot disk to save your data.ħ. From the WinRE command prompt, manually type the command: manage-bde -unlock C: -rp recoverypassword to unlock the drive and press Enter. On the Advanced options screen, select Command prompt.Ħ. On the Troubleshoot screen, select Advanced options.ĥ. On the next screen, select Troubleshoot.Ĥ. Select Skip this drive at the right corner.ģ. On the BitLocker recovery screen, press Esc for more BitLocker recovery options.Ģ. If you've entered the correct BitLocker recovery key multiple times, and still unable to past BitLocker recovery screen, follow these steps to break out of the BitLocker recovery loop.ġ. Fix 2: Remove the protectors from the boot drive Restart your computer and check if BitLocker recovery screen persists. Click Change password to reset the invalid BitLocker password.Ĩ. Wait a few minutes after suspending protection and then click the Resume protection option to update BitLocker TPM.ħ. A dialog box window will open asking "Do you want to suspend BitLocker protection?", press the Yes button to confirm.Ħ. Click Suspend protection option next to the C drive (Or click "Turn off BitLocker" to disable BitLocker drive encryption on C drive).ĥ. Once Windows OS is started, go to Start -> Control Panel -> BitLocker Drive Encryption.Ĥ.
If you cannot find BitLocker recovery key, refer to how to extract recovery key from TPM, but this solution is very difficult to operate in our life.ģ. If BitLocker recovery key is not accepted, go to Fix 2. More methods to find 48-digit BitLocker recovery key. If you have saved the 48-digit BitLocker recovery key in Microsoft account, visit the site:, sign in with your Microsoft account and then you will see the BitLocker recovery key. Enter the BitLocker recovery key when seeing BitLocker recovery screen. Start your Windows computer or Surface.Ģ. Method 9: Format the C: drive and reinstall OSįix 1: Suspend BitLocker protection and resume itġ.Method 8: Uninstall the newly installed hardware.Method 7: Uninstall and reinstall the problematic update.